Epixtar Names New CEO and COO

Thursday, April 15, 2004 - 10:21 am ET

Changes at Executive Level Reflect Company's Evolution to BPO Business

MIAMI - April 15 /PRNewswire-FirstCall/ - Epixtar Corp. (OTC Bulletin Board: EPXR - News) today announced the appointments of David Srour as chief executive officer and Norman DePalantino as chief operating officer to take effect prior to April 21, 2004. Srour replaces Martin Miller as CEO. Miller became non-executive chairman and continues to advise the Company on strategic issues such as merges, acquisition and financing. DePalantino replaces Mr. Srour as COO.

Srour, previously Epixtar's chief operating officer, has been with the Company since November 2001 and has served as President since June 2003. Prior to joining Epixtar, Srour was senior director of information technology at CarrAmerica Realty and senior manager and manager at KPMG Consulting and Ernst & Young, respectively. He is a graduate of Syracuse University School of Management where he earned a B.S. in information systems and marketing.

DePalantino has been a call center operations executive for three decades. Previously, he served as vice president of operations at Priceline.com, where he managed the productivity of three outsourced call centers. Prior to that, he was Vice President for operations and support at Home Shopping Network, an operating business of IAC/InterActiveCorp, where he managed HSN's inbound and outbound sales services and back office processes for Ticketmaster, Espanol Network, MCI, First USA Visa, GE Capital as well as HSN's core television, Internet and catalogue sales initiatives. In addition to his U.S. experience, DePalantino has built call center operational infrastructures in Hong Kong, Shanghai and Tokyo, and developed the operational strategy for TVSN, a TV shopping network in the Peoples Republic of China. He retired in 1992 from the U.S. Air Force after 23 years as Director of Sales for Air Force recruiting. Mr. DePalantino, 52, earned a B.S. in marketing from Regents College of the University of the State of New York, Albany, and an M.A. in organizational management from the University of Phoenix, Phoenix, Arizona.

"David Srour has the experience and know-how to provide Epixtar with practiced leadership and a steady hand. His choice of Norm DePalantino as COO, ratified by the board, provides Epixtar with a new level of expertise in the call center business," said Martin Miller, Epixtar's chairman. "The balance of his international executive team is well-rounded and includes former executives of HCL Infosystems of India, Sitel and American Express of Australia, as well as extremely competent local executives in the Philippines. The Company is in good hands."

"As the paradigm shift to offshore outsourcing gains momentum, Epixtar is poised to be a formidable competitor in the international call center space," said DePalantino, the Company's new COO. "The Philippines offers not only advantageous pricing for our clients, but even more importantly, a significant increase in quality as measured in sales results and caller satisfaction surveys. U.S. companies outsourcing non-core competencies are experiencing increased productivity and lower costs; this frees up capital for reinvestment into stateside growth and increases earning for shareholders."

Epixtar, through its wholly owned subsidiary, Epixtar BPO Services Corp., currently has two call centers in Manila and is considering several other sites in the Philippines for future expansion. Presently, the Company is providing telemarketing and other call center services on behalf of its enterprise clientele, including a tier-one telecommunications carrier and a Fortune 500 business information company, among others.

About Epixtar

Epixtar Corp. is the parent company of Epixtar BPO Services Corp., Epixtar Communications Corp. (ECC) and the NOL Group, Inc. (NOL). ECC is a wholesale telecommunications provider. NOL provides Internet services to small and medium-sized businesses.

Epixtar BPO Services Corp., Epixtar's most active subsidiary, is a business process outsourcing (BPO) company -- aggregating contact center capacity and robust telephony infrastructure to deliver comprehensive, turnkey services to the enterprise market. From campaign design through ongoing management, Epixtar delivers value-driven, creative outsourcing solutions for the customer relationship management (CRM) and telesales initiatives of third- party companies. Companies use Epixtar's marketing expertise and well-trained personnel to acquire, support and enhance the customer experience, reduce costs and generate top-line revenue. Epixtar's corporate headquarters is in Miami, Florida, and it currently maintains two contact centers in Manila, Philippines, with developmental plans to expand to additional centers over the next 24 months.

Forward-looking Statements

This Press Release may contain "forward-looking statements," regarding Epixtar'S business, customers, partners, future products and services, estimates of future business prospects or financial results, statements regarding Epixtar'S objectives, expectations, intentions, beliefs or strategies, or statements containing words such as "believe," "project," "expect," "intend," "may," "anticipate," "plans," "seeks," or similar expressions. It is important to note that Epixtar'S actual results could differ materially from those in such forward-looking statements, and undue reliance should not be placed on such statements. Among the important factors that could cause such actual results to differ materially are (i) the timing of significant orders for Epixtar'S products and services, (ii) variations in the terms and the elements of services offered under Epixtar'S standardized contract for future service offerings, (iii) changes in applicable accounting principles, (iv) difficulties or delays in implementing Epixtar'S service offerings, (v) failure to achieve sales, marketing and other objectives, (vi) construction delays of new call centers, (vii) delays in Epixtar'S ability to develop new products and services and market acceptance of new products and services, (viii) rapid technological change, (ix) loss of significant customers, (x) risks inherent in conducting business abroad, (xi) currency fluctuations, (xii) fluctuations in business conditions and the economy, (xiii) Epixtar'S ability to attract and retain key management personnel, (xiv) the marketplace's continued acceptance of Epixtar'S service offerings, (xv) Epixtar'S ability to continue the growth of its support service revenues through additional technical and customer service centers, (xvi) Epixtar'S ability to further penetrate into vertically integrated markets, (xvii) Epixtar'S ability to expand its global presence through strategic alliances and selective acquisitions, (xviii) Epixtar'S ability to continue to establish a competitive advantage through sophisticated technological capabilities, (xix) the ultimate outcome of certain regulatory actions, (xx) Epixtar'S ability to recognize deferred revenue through delivery of products or satisfactory performance of services; and (xxi) Epixtar'S continued ability to attract and obtain adequate financing (xxii) other risk factors listed from time to time in Epixtar'S registration statements and reports as filed with the Securities and Exchange Commission. All forward-looking statements, which may be contained in this Press Release, are made as of the date that such statements are originally published or made, and Epixtar undertakes no obligation to update any such forward-looking statements. For those statements, we claim the protection of the safe harbor for forward-looking statements contained in Section 27A of the Securities Act, Section 21E of the Exchange Act, and the Private Securities Litigation Reform Act of 1995.

Contact: Harry B. Fozzard, hfozzard@epixtar.com.


---------------------------------------------------------------------
Source: Epixtar Corp.



 

Copyright 2005 © Epixtar Corp. All rights reserved.